When filling out the order form be careful. Specify an accurate and detailed shipping Address (house, building, structure, access, code, floor, company name, office number, etc.). We will do everything possible to make the flowers have been delivered to the recipient at the desired time. But, if the delivery was not possible because of the erroneous information under our control (error number, street, the Beneficiary to this address does not exist), the order is fulfilled.
To avoid errors and misunderstandings during delivery, we ask you to fill in the order form to specify the name and the recipient's phone. Our manager on the eve associated with the recipient via telephone for further details of delivery. You may omit a phone receiver, if you are sure that the specified delivery time receiver is in place. If the recipient's phone is not listed, and the Recipient at the time of delivery was not there, we will try to leave flowers at the place of delivery, transferring their household members or co-workers of the Recipient. Flowers that could not be delivered because of the absence of the Recipient and the impossibility of their transmission through a third party, are stored in the flower shops galleryflowers.com.ua for 2nd day at a specified date in the order of delivery. The customer or the recipient during this time can pick up an order in the cabin, we are ready to implement the re-delivery of a bouquet.
We guarantee that all information provided to us for processing your order is confidential and can not be transferred to third parties. For information about the Customer Recipient order can only find text-based cards. All other information provided during the ordering process, the recipient is not available.
In some cases, we reserve the right to replace the equivalent of flower and packaging materials for the preservation of the general form, color and value of flower arrangement. Some flowers are seasonal and may not be available at this time.
These dimensions of bouquets and arrangements are approximate. The actual size of flower arrangements up to 5-10 cm (in the case of wedding bouquets - 2-3 cm).
If a payment order you used the card that does not belong to you, we may ask you for a copy of the identity documents. This will help us to prevent the use of the card without the owner's consent. You have the right not to accept this condition and select another form of payment order. From our side we guarantee the confidentiality of information received from you. Mutual trust will be key to the successful fulfillment of your order.
SMS-message sent us electronically within seconds operators, whose task is to deliver the message to your mobile phone. For several reasons, the message may not get to you immediately. For example, this can happen if you are outside of the network, its number is temporarily blocked or your service provider technical difficulties.
Flower delivery is carried out by Mikolaiv and Mykolaiv region.
Our flower shop and delivery service are working without holidays and weekends. If the order is made during business hours (7:00 to 21:00), then for 1-2 hours, our manager will contact you by telephone to confirm the order and to define the convenient time for delivery.
If you need urgent delivery, please call us on +38 093 838 16 33.
Available by special delivery to Nikolaev - 30 minutes. Express delivery of flowers is not carried out during the holidays - New Year, Valentine's Day, March 8, and holidays.
Please note that orders for February 13 and 14, as well as 5 to 8 March, please make out in advance, as in the holidays and days of our employees loaded beyond measure.
The minimum shipping cost 40 hryvnia.